Shipping & Pickup

Shipping

Once your order has been received, the selected rug(s) will take 24 hours for packing and will be dispatched from our Melbourne Showroom/Warehouse to your nominated address using a variety of freight brokers that provide the best options such as Startrack, TNT, TOLL and many more.

Depending on your address, shipping times will vary. Below is an expected time frame for your goods to arrive to you.

Approximate Estimated Delivery Times 

VIC

3-4 working days

NSW

6-10 working days

QLD

7-12 working days

SA

5-7 working days

WA

9-12 working days

ACT

4-6 working days

NT

9-12 working days

TAS

9-12 working days

 

For more information or queries around our shipping procedures, please email; info@silkroadrugs.com.au

Australia wide shipping:

Free Shipping Australia wide.

International orders:

Please contact us for more information regarding international orders.

Collection

We do also offer pickup from our showroom in Prahan, for all your pickups we require 24-48 hours processing time. You will receive a notification that your item is ready for collection.